Clickfree Pro Customer Reviews: What Real Owners Say
Wondering what real owners think of Clickfree Pro? Instead of cherry-picking testimonials, we gathered ratings from the main public platforms and summarized the recurring themes — the good and the bad.
Ratings by platform
| Platform | Score | Reviews | Notes |
|---|---|---|---|
| Influenster | 4.48 / 5 | ~400 | 67% 5★, 19% 4★, 8% 3★, 3% 2★, 1% 1★; some incentivized |
| Clickfree.com | 4.1 / 5 | 15 | Official product page |
| Trustpilot | Mixed | ~60 | Mix of happy and very unhappy reviews |
| QVC community | N/A | Forum posts | Some setup questions and app issues |
Taken together, that’s a positive product rating with a real minority of support complaints.
What owners love
- It’s easy. The most repeated praise is that non-technical people — often grandparents — can use it alone.
- It frees up the phone. Owners like moving thousands of photos off the phone after backing up.
- The connectors. Reviewers point out that the four built-in connectors cover nearly every device in the house.
- Scanning prints. Several reviewers are excited to digitize old albums.
- Better than the original. One Trustpilot reviewer titled their review “Clickfree Pro better than original model.”
What owners dislike
- Activation or registration delays.
- The app occasionally stopping during long backups.
- Support responses and refunds for faulty units.
- The price compared with plain storage.
Details and fixes are in our Clickfree complaints page.
Video stories published by Clickfree
These are Clickfree’s own marketing videos, so treat them as demos rather than independent reviews. They’re still useful for seeing the product in real hands:
Our takeaway
Most owners are satisfied, and the reasons they’re happy (simplicity, no subscription, multi-device) match what the product is designed to do. Buy direct, test it in your first week, and you’re covered by the return policy if you land in the unhappy minority.
Frequently asked questions
What is Clickfree Pro’s rating?
About 4.48/5 from roughly 400 reviews on Influenster and 4.1/5 from 15 reviews on the official product page when we checked; Trustpilot reviews are more mixed.
